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Hey, How can we help you?

  • Q:

    What devices can be powered by BlackBee 1000?

    A:

    Please note that the total output power of BlackBee 1000 is 1000W, which means it can power any device under 1000W.


  • Q:

    Can my BlackBee 1000 be recharged while using?

    A:

    Yes, BlackBee 1000 supports pass-through charging which allows you to charge it during using it.


  • Q:

    Can my BlackBee 1000 be used as UPS?

    A:

    No, the BlackBee 1000 can’t be used as UPS. You need to press the power button to turn on the AC/USB /DC output, and it can't be turned on and off automatically.


  • Q:

    How long my device can work with BlackBee 1000?

    A:

    Working time =1036Wh* 0.9 / operating power of the device you are using.


  • Q:

    Any MPPT controller in my BlackBee 1000?

    A:

    All AlphaESS energy storage systems have built-in MPPT controllers including BlackBee 1000.


  • Q:

    How do I know my BlackBee 1000 is recharging?

    A:

    You need to check if the LCD Battery Display showing the input power (watts). If so, this means your BlackBee 1000 is charging.


  • Q:

    Can I keep the BlackBee 1000 charging all the time?

    A:

    Technically, yes, you can but not recommended for sure. As being over-charged is harmful to the battery and bad for its life span. On the other hand, it might also pose a safety risk for the user.


  • Q:

    Can I use the BlackBee 1000 at home?

    A:

    Yes, you can. It is 100% safe and reliable used indoor.